Privacy Policy

Introduction

At Southwest Thai Massage, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

Last Updated: January 2025

Information We Collect

Personal Information

We may collect the following types of personal information:

• Name and contact information (phone number, email address)
• Appointment preferences and scheduling information
• Health information relevant to massage therapy services
• Payment and billing information
• Communication preferences and history

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referring website information

How We Use Your Information

We use the information we collect to:

• Provide and improve our massage therapy services
• Schedule and manage appointments
• Communicate with you about your appointments and services
• Process payments and maintain billing records
• Ensure your safety during massage sessions
• Comply with legal and regulatory requirements
• Send you relevant information about our services (with your consent)

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our business (e.g., payment processors, scheduling software)
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety
• Health and Safety: We may share relevant health information with emergency medical personnel if necessary
• Business Transfers: In the event of a business sale or merger, your information may be transferred to the new owner

Data Security

We implement appropriate security measures to protect your personal information:

• Secure data storage and transmission protocols
• Access controls and authentication measures
• Regular security assessments and updates
• Employee training on data protection
• Physical security measures for our facility

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate information
• Request deletion of your personal information (subject to legal requirements)
• Opt-out of marketing communications
• Request information about how we use your data
• File a complaint with relevant authorities

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve our website functionality and user experience
• Provide personalized content and recommendations

You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.

Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification (if you have provided an email address)
• Displaying a notice on our website

Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: